Paying customers
1,847
▲ 23 / 24h
78% of active workspaces converted
MRR
$284.6k
▲ 8.4%
$3.42M ARR run-rate
14d inactive
42
at risk
2.3% of paying base · CS owns outreach
Net Revenue Retention
128%
trailing 90d
Expansion outpacing churn 6.2x
Top 10 customers by MRR
CS-owned · ranked by current monthly billing
updated 12s ago
#
Workspace
Plan
MRR
Trend 30d
CSM
Inactive ≥ 14 days
No login · paying · CS reach-out queue
42 accounts
Health distribution
HealthyStrongWatchRiskCritical
CS workload
CSM A12 accounts
CSM B9 accounts
CSM C14 accounts
Unassigned7 accounts
Today's actions
- →Reach out to 7 unassigned 14d-inactive accounts
- →3 customers crossed 90% credit utilization — expansion call
- →2 enterprise renewals due this week — confirm contract
- !1 token-auth failure cluster — escalate to engineering